TouchDone Restaurant Solutions :

TouchDone POS For Restaurants

TouchDone POS software solution is the affordable, easy to use, feature rich, and 100% multi-lingual restaurant point of sale and store management solution. It is feature packed and is flexible enough to handle even the most demanding restaurants! User intuitiveness and ease of use were the design principals of TouchDone POS. It is 100% 32-bit Microsoft Windows based, and 100% touch screen operated point of sales. TouchDone POS software solution can help you cut restaurant losses, reduce employee mistakes, improve customer service, better control inventory, increase profitability, and much more.

 

login panel

Security

For security purposes each employee can access the system with either a password or with an employee card, with the addition of a card reader

  • Employee permissions determine which functions each employee can or can't do
  • Protect sensitive information
  • Keep employees from stealing your hard earned dollars
aldelo_time

Time clock & Attendance

Save time on your payroll!

You won't have to add it up manually anymore. Reports will tell overtime, labor hours, gross pay, and even keep track of tips if you would like.

  • Multiple Job Codes may be set up for each employee.
  • When the employee clocks in, they will be able to select which job they are working during that shift.
  • Employees may only select to work job codes assigned to them. For example, if Bob only has job codes CASHIER and JANITOR assigned to him, he may not log in as a COOK.
  • A shift report can be printed at the end of each shift. The printout displays necessary information such as the total amount of sales, breakdown by payment method, cash transaction details and an over or short amount.
Table management

 

Table Management

  • Layout your restaurant exactly the way it looks.
  • Multiple rooms
  • Skip this option for Fast food restaurants.
Caller ID

 

CallerID Capability

A 2/4/8 line Caller ID box that works with TouchDone POS Restaurant Software, monitors both incoming and outgoing Caller ID on phone lines. The Whooz Calling unit tracks who called or who was called, time and date the call was made and how long the call lasted. TouchDone POS integrates the unit into system to automatically popup exisiting customer record. You will be able to track customer right away with their order record.

Table management

 

Quick Order

This option will let experinced employees to take orders by order item alias name. Quantity and right modifiers can be poped up after the alias name is typed in.

Table management

 

Customer Credits

Give future credits for customers

This can have a number of uses. Example - A customer calls in and asks for the manager. He states that he had a bad experience at the restaurant, his food was cold and his server was exasperating. Now you have a tool to help keep good customers in these situations without the necessity of being at the restaurant when the customer returns. You can offer them a "customer credit" for any dollar amount you choose. When the customer comes in for their next visit any employee with appropriate permission can retrieve the credit and apply it to the customer's ticket using the customer's name, or phone number.

 

Driver & Delivery Order Management

Fully automate your driver and delivery order tracking, the smarter way!

Manager will be able to see how many drivers are in duty, and how many delviery orders are in store or on road. Driver can take their orders thorugh bar code scaner, and result will sow on dispatch screen right away.

End of day, when driver is ready to pay the cashier, the cash drop function will calculate the amount right away, easy and efficient, no mistake!

Chinese screen

 

100% Multilingual & Internationalized

Are you running an ethnic restaurant, and have staff that don't speak 100% English? Not located within the United States, and need to display the software interfaces with a language other than English? No problem! TouchDone POS is 100% multi-lingual, and it will show the screen interfaces in your staff's preferred language. TouchDone POS currently supports 100% multi-lingual operation at POS & Back Office with English, Spanish, Traditional Chinese, and Simplified Chinese. What's more, TouchDone POS For Restaurants can also be configured so that it will send the order to the kitchen or bar in a different language than the guest receipt! There is also default global language setting and follow me language display technology to further enhance multilingual operation. Additionally, our software solution is also internationalized. It is able to handle your regional specific currency symbols, date and time formats, decimal symbols, and others.

Total management system

 

Your Total POS & Management Solution

Whether your current restaurant system is paper based or another POS software solution, TouchDone POS software is the ideal software to replace your current system, and give you much better control and efficiency! TouchDone POS solution will save you both time and money by improving your restaurant operations. If you have ever been serious about increasing your restaurant's efficiency & profitability, then seriously consider using TouchDone POS For Restaurants software solution for your establishment. TouchDone POS is state of the art Windows based touch operated restaurant solution. It is affordable, easy to use, feature rich, 100% touch operated point of sales, and 100% multi-lingual. TouchDone POS is the only restaurant software solution that you will need for now and for the future!

Total management system

Credit Cards

Fast customer checkout. When it comes to credit card processing, a customer normally waits between 20 and 30 seconds just to have their card processed. To a server rushing to take care of customers, this seems like a long time. TouchDone POS works with PC Charge Payment Server or X-Charge to process credit cards using a high-speed internet connection. What used to take 20 to 30 seconds to process (via modem) now takes between 3 to 5 seconds with a high-speed connection. These days, more and more businesses are outfitting their locations with high-speed internet access like DSL or cable modem. If you have this high speed internet service, then you can have the speed of internet credit card processing and check out your customers at least 50% faster.


The credit card processing program runs in the background. When TouchDone POS does a credit card transaction, it passes the information along to PC Charge or X-Charge Server to process the credit card. Then the processing program gives TouchDone POS back the answer from the credit card processor. This whole operation works seamlessly and in the background within 3 to 5 seconds when using it over the internet.

Credit Cards can also be taken over standard dial-up connection.

Features

Point of Sale Capabilities

  • Basic Point of Sale Features
    • Numerous features & capabilities to save you time & money
  • Remote kitchen & bar printer support
  • Remote order packaging printer support
    • Better coordination for your carry out packager when you have volume carry out business
  • Touch Screen Based Order Entry
    • Designed especially for touch screen & light pen operations
  • Barcode Based Order Entry
    • Ability to scan UPC barcode information in our special Barcode Order Entry screen. It's fast & easy
  • Dine In Order Type Support
    • Table selection & guest count tracking now is easier than ever
  • Visual Table Layout Support
    • Ability to let you design your on screen table layout similar to your physical layout. Layout is provided on a 7 by 9 button grid, with unused table buttons invisible
  • Table Management Support
    • View your occupied table, need to clear table, available table, table served time, and other information directly from table layout screen. You can also define table attributes such as near windows, smoking section, private seating, booth, maximum seating capacity, hibachi table, and more.
  • Reservation Features
    • Ability to let you create, edit reservations anytime in the future. You can also specify seating preferences, additional notes, who pays the bill, party name, telephone number, occasion, credit card number, guest count for adults, child, wheelchairs, & high chairs
  • Flexible Menu Item Pricing Support
    • Allow you to specify different menu item prices for each of the order types. For example, your New York Steak for dine in may be $10.00, while take out is $11.00, and delivery could be defined as $15.00
  • Super Easy To Use Pizza Builder Screen
    • We make the complex ordering of pizza much easier
    • You can specify crust type & toppings
    • You can have different topping prices per pizza size
    • You can have proportioned pizza topping prices
    • You can have whole, halves, thirds, or fourths of pizza topping specification
    • You can do Double or Triple of pizza topping
  • One Touch Order Split & Combine
    • Visual order split & combine for easier operation
  • Direct Recall of Another Open Order From within Order Entry Screen
    • Especially helpful for fast food restaurants
    • You can recall an open order directly from within the order entry screen. Any changes to the current order is saved but not sent to the kitchen or bar
    • This capability allows you to switch between different orders on the fly
  • Bar Tab Order Type Support
    • Gives you better tracking of your bar customers
  • Take Out Order Type Support
    • Designed for either walk-in and phoned-in customers
  • Customer Information Tracking
    • Knowing more about your customers, and powering you to provide better customer service in return
  • One Touch Order Duplication
    • Duplicate customer's previous order with the touch of a button
    • Automatically save customer's top 10 order items from history.
  • Delayed Send Order Notification
    • Option to automatically send the on hold order or item to the kitchen or bar when the predefined "Hold Until Time" arrives
    • Option to immediately send the on hold order or item to the kitchen or bar with the due time specified on the receipt
  • Order, Item, & Cash Discounts Capability
    • Discount by order, by item, and by cash amount. Our discounts are flexible enough to meet your business requirements
  • Drive Through Order Type Support
    • One click access to order entry screen or simply choose to stay within the order entry screen at all time
  • Delivery Order Type Support
    • Advanced delivery tracking & dispatching starts here
    • Review delivery destination remarks, address, and more
  • Delivery Map Support
    • Easily find out the map code of your destination (Requires map code data entry)
    • use Microsoft Mappoint, Google or Yahoo map at your choice.
  • Delivery Visual Map Display Interface
    • See the visual map with the click of a button (Requires Microsoft Map point)
  • Delivery Driver Departure & Arrival Tracking
    • Complete control over your delivery driver dispatching
    • Find out how long the driver has gone with the delivery
  • Delivery Driver Money Drop Support
    • Pay all of the driver's arrived orders in one shot to either his/her staff bank or the cashier
    • No longer will the driver need to pay each order individually
  • Delivery Driver Timing Support
    • Track how long your driver is taking per delivery trip
  • Employee Time Card Tracking Support
    • Better employee time card control to save you money
    • Enforce employee clock in with easy to use scheduling functionality
    • Popup clock out reminder
  • Employee Staff (Server) Bank Support
    • Allow each employee be their own cashier, then turn all their money owed to the restaurant at the end of their shift
    • Easy to read shift end report
    • All money collected by the employee are accounted for
  • Cash Register Functionalities
    • Full control over your money handling operations
    • Track your money trail with accountability
    • Know which cashier is short and over
  • Refunds, Voids, Pay Outs, & Manager Cash Outs
    • Full suite of functionalities to complement your cash register operations
  • Credit Card Interface To PC Charge Software Or X-Charge Software
    • Provide you with integrated credit card sale transaction processing directly from within our POS software
    • Note: We do not support any other PC Charge features. For credit card batch outs, check guarantees, ATM/Debit transaction processing needs, or other features, you will need to use the PC Charge software directly.
  • 100% 32-Bit Windows Based
    • Runs on Windows 98SE, W2K, XP & VISTA
  • 100% Touch Screen Operated Point of Sales
    • Super easy to use screen layouts
    • Your wait staff do not need prior computer knowledge
  • Peer To Peer Windows Networking Support
    • Saves you the cost of expensive dedicated database server and the server operating system
    • Easy to setup and maintain
  • Advanced Caller ID Interface
    • You can see the caller information and last order before you even pickup the telephone
    • Advanced support with WhozzCalling caller ID box that will support up to 8 caller ID telephone lines. Giving you up to 8 line caller ID monitoring from each of the computers.
    • For single line caller ID monitoring, we also support the popular US Robotics Internal 56K Caller ID Capable Win Modem
  • Support For Various Point of Sale Peripherals
    • Various Point of Sale Printers
    • Various Touch Screen Monitors & LCDs
    • Various Cash Drawers
    • Various Keyboard Interface Barcode Scanners
    • Various Keyboard Interface MSR/MICR Readers
  • 60 Days of Free Telephone and Email Support
    • Helping you getting started fast
  • Room To Grow With You
    • Up to 36 menu groups, with each menu group having up to 32 menu items. Each menu item can also be allowed to define as Top Level item with up to 800 sub items per each Top Level! Giving you over 18,000 menu item access with only three touches, or over 1,000 menu item access with just two touches!

Back Office Capabilities

  • Basic Back Office Features
    • Easy to use Back Office setup, activities, and maintenance screens
    • Numerous capabilities to let you get started fast
    • Compact database support directly from software
    • Backup database support directly from software
    • Easy to use data source selection
    • Automatic database repair capability
    • Ability to export any 8x11 reports to ASCII Tab Delimited Text File format, and can be opened by MS Excel spreadsheet program for further processing
    • Separate free utility (TouchDone POS Database Manager Utility) to allow you to purge test orders from the live database and re index the order sequence afterwards. Allowing you to have accurate database information at any time. You will no longer need to worry about accidentally training your new employee on your live database, and wonder what to do with those training orders
  • Employee Payroll Preparation Report
    • Speed up your payroll process with our payroll preparation report, it calculates all your important payroll information, except the payroll taxes of course!
    • Calculates regular hours and over time hours
    • Spend less time doing payroll now
  • Built-In Reports
    • Numerous reports to present your overall restaurant operation results
    • Know more about your restaurant and be more competitive
    • Know what menu item is selling & what is not
    • Ability to use Crystal Reports software to generate your own custom reports (Requires Crystal Reports software separately, and a little database knowledge!)

Multilingual Capabilities

  • 100% Multilingual POS & Back Office Screen Interface
    • Supports English, Spanish, Traditional Chinese, & Simplified Chinese
    • All screen interfaces from the POS to the Back Office could show in any of the supported languages (Some system level message boxes may show in English)
    • Auto language switching technology, all supported languages are inclusive in the same software product
    • Runs on 32-Bit English Windows with Chinese Environment Software (For Chinese Language Display On English Windows)
    • Runs on 32-Bit Localized Versions of Simplified and Traditional Windows operating systems
    • Primary & secondary menu item & menu modifier names, allowing you to configure your kitchen/bar copy as flexible as you like for multilingual kitchen departments
    • Extra large font printing support for kitchen/bar copies
    • Allow you to enter any foreign language menu item names in our software
  • Custom Selection of Display Font Name & Character set Per Language
    • Allow you to specify your choice of font for your specific language
  • Follow Me Language Display Technology
    • Your preferred language follows you
    • View the screen interface in language of your choice automatically (Supported Language Only)