Q: How does my restaurant receive orders?
You can receive orders several ways -- via FAX, printer or even our restaurant POS.
FAX costs $0.12 per page. If you need phone confirmation for
online order, there is additional $0.08 per call. If your restaurant has
internet access, install our PatronPass Client software for free, it will pull your
online orders and print them automatically.
Q: Do I have to sign a long-term contract that locks me in for years?
No. You do not have any obligation. You can cancel anytime you want.
Q: What's the printer option if I want to print out
online orders
You can download and install our "PatronPass Client" program on your computer (Windows
XP / Vista only). After installing it, you just set what printer(s) you want orders
sent to. Then the program communicates directly with our servers. Anytime an online
order comes in, it will print automatically to your printer(s). It's totally free,
and any printer will work?
Q: What's the difference between you and delivery.com?
Delivery.com is a restaurant portal website. They placed lots of restaurant menus
on their website. People can find your menu and place orders there. But they are
not your restaurant. The site we designed for you has domain name like: www.your-restaurant.com,
it belongs to you. This is totally different concept.
Q: Can we still use delivery.com or any other portal companies?
Yes, absolutely. In deed, we encourage you use all different restaurant portal sites
as long as fees are reasonable. At the same time, we will help you to do search
engine optimization, and raise your restaurant website rank so people can easily
find out you online. There is no conflict between your website and www.delivery.com
or any other restaurant portal websites.
Q: Can I create coupons for my customers?
Yes. You can create any type of coupons you want -- $ off, % off, free items, etc.
Plus you can add restrictions such as having to purchase certain items or meet certain
requirements in order to use the coupon.
Q: Are there any limits? For example, menu items, customers, orders, etc.?
No! Add as many menu items as you want; accept as many orders as your restaurant
can fill; Also, you have total control, you will be able to login to back office
to manage/view all related information.
Q: Can we see some of websites you have done?
Yes, Go to www.kydiaonline.com, check the live websites under portfolio section.
Q: Do you do search engine optimization?
Yes. With the commission based working model, you bet we will do all we can to raise
your web's rank.